Alfa BBQ Store offer Land, Air Freight and Sea Freight delivery services and also receives orders for International Shipping. Neat packaging using Pallet Box, We Provide Guarantees for packaging and shipping.
Import duties/ taxes /customs clearance are not included in the product price and are the customer’s responsibility. Please check the import tax before you buy the products, courier company will help for arrange the customs clearance.
Orders will be processed within 2 - 3 working days after receiving your order and payment confirmation on our website.
After the shipment is complete, our Team will provide you with a Tracking Number, to make it easier for you to track the shipment and receive orders.
Delivery Time
Estimated delivery times:
Java Area: 1–5 business days
Sumatra / Kalimantan / Sulawesi: 3–10 business days
Overseas :
United States : 35 Days by Sea Freight
Estimated transit time to the United States is approximately 35 calendar days after dispatch.
Other Country : 3 - 45 days, depending on your area/ city/ or country location
Order handling takes 2–3 business days before dispatch. Actual delivery times may vary.
Shipping Damage
Customers are advised to inspect packages upon delivery.
Any shipping damage should be reported immediately with supporting photos.
For questions and further information, you can contact us :
Alfa BBQ Store
Address : Jl. Jemur Gayungan II No.1-A, RT.002/RW.3, Kec. Gayungan, Surabaya, Jawa Timur 60235, Indonesia
Phone : +62 8313 1478 588
Email : support@alfabbqstore.com